Frequently Asked Questions

Is Zippy Free?

Yes, Zippy is a free to use service. Simply pick up a Zippy card in-store or download our Zippy app and you're good to go. You'll need to activate your card/app in order to collect your chosen reward, you can do this online HERE. Simple!

How do I choose a reward?

Next time you're in-store, and you've checked in, the tablet will show which rewards are 'unlocked' for you to choose from. You need to earn enough points before you can claim any rewards. Simply tap the reward you want and show/tell the staff member. Your points balance will be debited accordingly. You can save your points to split on smaller rewards or blow the lot on one mega reward! The choice is yours!

Do points expire?

Individual stores set the shelf life of rewards, but you will be able to redeem your points at any point that the business is still using the Zippy platform. Points can be used as soon as you have enough points to 'unlock' your first reward.

Where can I use my points?

We are adding Zippy businesses in Brisbane, check our Facebook and Instagram feeds for new business updates.

Have more questions?

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